Terms & Conditions for Booking
Please carefully review the following terms and conditions before completing your online booking with Druk Experience:
1. Price & Validity:
- Prices are quoted in US Dollars and are subject to change based on exchange rates and local taxes.
- Early booking helps mitigate potential price increases beyond the current year.
2. Inclusions:
- Group journey packages include transfers, sightseeing, guides, accommodation, and specified meals.
- Bhutan trips cover Bhutan Visa fees, sustainable development fees, and some internal flight costs.
- Pre-departure information and visa support are provided.
3. Not Included:
- Visas for countries other than Bhutan.
- Personal expenses, optional tips, and certain entrance fees.
- Additional costs due to itinerary changes or unforeseen circumstances.
4. Deposit and Payment:
- A non-refundable deposit of $100 per person is due at reservation.
- Additional payments may be required for peak-season internal air or hotels.
- Final payment is due 45 days before departure.
- Different payment schedules apply for certain events.
5. Cancellations & Refunds:
- Within 45 days of the start of the tour program: No charges
- Within 30 days: 10% of the package cost
- Within 21 days: 15% of the package cost
- Within 14 days: 50% of the package cost
- Claims for refunds must be supported by documentation.
- Voluntary unused accommodations, features, or services are nonrefundable.
6. Change Fee:
- Changes after booking incur a $50 fee plus supplier-imposed fees.
7. Travel Insurance:
- It is strongly recommended to have comprehensive travel insurance.
- Insurance should cover medical emergencies, trip interruptions, and more.
8. Limitation of Liability:
- Druk Experience is not liable for delays, mishaps, expenses, or injuries caused by independent suppliers.
- Travel arrangements are subject to the laws of the service country.
9. Druk Experience Reserves the Right to:
- Accept or reject participants.
- Cancel trips due to various reasons.
- Use trip records for promotional purposes.
- Substitute leaders, guides, or hotels without notice.
10. Druk Experience Is Not Liable for:
- Expenses related to canceled trips or unforeseen events.
- Additional costs due to individual travel arrangements.
- Various uncontrollable factors affect travel.
11. Assumption of Risks:
- Participants acknowledge the inherent risks of travel.
- Druk Experience is not liable for risks associated with travel.
12. Knowing and Voluntary Execution:
- Participants confirm, your understanding of the terms and conditions.
- The agreement is legally binding upon signing.
Please ensure you understand and accept these terms before proceeding with your booking.