Privacy & Policy

Terms & Conditions for Booking

Please carefully review the following terms and conditions before completing your online booking with Druk Experience:

1. Price & Validity:

  • Prices are quoted in US Dollars and are subject to change based on exchange rates and local taxes.
  • Early booking helps mitigate potential price increases beyond the current year.

2. Inclusions:

  • Group journey packages include transfers, sightseeing, guides, accommodation, and specified meals.
  • Bhutan trips cover Bhutan Visa fees, sustainable development fees, and some internal flight costs.
  • Pre-departure information and visa support are provided.

3. Not Included:

  • Visas for countries other than Bhutan.
  • Personal expenses, optional tips, and certain entrance fees.
  • Additional costs due to itinerary changes or unforeseen circumstances.

4. Deposit and Payment:

  • A non-refundable deposit of $100 per person is due at reservation.
  • Additional payments may be required for peak-season internal air or hotels.
  • Final payment is due 45 days before departure.
  • Different payment schedules apply for certain events.

5. Cancellations & Refunds:

  • Within 45 days of the start of the tour program: No charges
  • Within 30 days: 10% of the package cost
  • Within 21 days: 15% of the package cost
  • Within 14 days: 50% of the package cost
  • Claims for refunds must be supported by documentation.
  • Voluntary unused accommodations, features, or services are nonrefundable.

6. Change Fee:

  • Changes after booking incur a $50 fee plus supplier-imposed fees.

7. Travel Insurance:

  • It is strongly recommended to have comprehensive travel insurance.
  • Insurance should cover medical emergencies, trip interruptions, and more.

8. Limitation of Liability:

  • Druk Experience is not liable for delays, mishaps, expenses, or injuries caused by independent suppliers.
  • Travel arrangements are subject to the laws of the service country.

9. Druk Experience Reserves the Right to:

  • Accept or reject participants.
  • Cancel trips due to various reasons.
  • Use trip records for promotional purposes.
  • Substitute leaders, guides, or hotels without notice.

10. Druk Experience Is Not Liable for:

  • Expenses related to canceled trips or unforeseen events.
  • Additional costs due to individual travel arrangements.
  • Various uncontrollable factors affect travel.

11. Assumption of Risks:

  • Participants acknowledge the inherent risks of travel.
  • Druk Experience is not liable for risks associated with travel.

12. Knowing and Voluntary Execution:

  • Participants confirm, your understanding of the terms and conditions.
  • The agreement is legally binding upon signing.

Please ensure you understand and accept these terms before proceeding with your booking.